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RiskNova help center
Help, support and usage guide
Review frequent questions, follow the basic setup steps or reach the support team through the form. This page is available without signing in.
Set up workspace
Choose your company or OSGB context; add team, location and operation details.
Start analyses
Manage the workflow from risk analysis, field audit, CAPA and reporting screens.
Track plans and credits
Follow plans, credit balance and usage capacity from the pricing page.
FAQ
Frequently asked questions
We collected the most common support topics here. If your case is specific, send it through the support form.
Go to full FAQ pageHow do I start a RiskNova account?
Create an account from the start page, set up your company or individual workspace and begin using risk, audit and reporting tools.
How does the credit system work?
AI-assisted analysis, document generation and some advanced actions use credits. You can review balance and packages from the pricing page.
Where do I send account deletion or privacy requests?
Use the support form on the account deletion page. The request is sent to the RiskNova support team and recorded.
Is there separate support for OSGB or enterprise use?
Yes. OSGB and enterprise requests can be sent through solution pages or the general support form.
Contact form
Use the support form for technical support, billing, account, privacy or general questions. Your request is delivered to the RiskNova team by email.
Open formLive support
Use the chat bubble on the site for quick questions. When the team is offline, your message is saved for support follow-up.
Create support request instead